Paradox


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Technical Support

The goal of Paradox's Technical Support is to provide professional technical assistance to all our customers within an acceptable time frame. Our mandate is to answer each and every call as quickly and effectively as possible, and to answer all e-mail requests within one business day.

Distributor Support
Tel: (450) 491-7444
Fax: (450) 491-1675
International: 001-450-491-7444
Email: distributorsupport@paradox.com

Office hours
Monday to Friday
8am.to 5:30pm Canadian Eastern Time
Current CET: 1:38:46 AM

North American Installer Support:
Canada Toll Free: 1-800-791-1919
Local: (514) 227-1001
Canada Email: support@apainc.ca

USA Office hours (CENTRAL SECURITY DISTRIBUTION):
Monday to Friday,
8 AM to 6 PM, Central Standard Time
USA Toll Free: 1-877-879-2403
USA Local: (870) 879-2400
USA Email: support@buycsd.com
CSD Website: http://www.buycsd.com/support.php

Frequently Asked Questions

Before contacting technical support, take a look at our list of frequently asked questions regarding Paradox products.

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Product Info & Firmware

Paradox technical notices will provide you with the most up-to-date most up-to-date product information and firmware on all our products.

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Esprit PGM Center

Need to program a PGM? See our list of over 1000 ways to program a PGM on an Esprit control panel.

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